Privacy Policy

Information we collect

We may collect:

• Your name, email, phone number, and shipping/billing address.
• Login details for your account (your password is never stored in plain text) and your order history.
• What you bought, how much you paid, and whether it was COD or online.
• Basic technical data — browser, device, IP address — plus the cookies needed to keep the site running.
• Anything you send us through contact forms, email or phone.

Why we collect it

Mainly to get your order to you — confirming, packing, shipping, and keeping you updated along the way. We also use it to run your account securely, respond to support queries, improve how the site works, and meet our tax, accounting and fraud-prevention obligations under Indian law.

Your consent

Creating an account, placing an order, or filling a contact form counts as consent to process your data for the reasons above. If you'd rather not receive marketing emails, tell us and we'll stop — order-related emails will still come through, since we need those to actually deliver your gift.

Who sees your data

We don't sell it — full stop. Limited data gets shared only where it's operationally necessary: with courier partners so your parcel reaches you, with Razorpay to process online payments securely, with our hosting/IT providers to keep the website running, and with authorities if the law requires it.

Cookies

We run essential cookies to keep you logged in and your cart intact between visits, plus some basic analytics to understand how people use the site. You can switch cookies off in your browser, though login and checkout may stop working properly if you do.

Keeping your data safe

Passwords are hashed, sessions are encrypted, and we hold onto order/account records only as long as business, legal or tax requirements need us to — after that, we delete or anonymise them where practical.

What you can ask us

Write to [email protected] if you want to see, correct, or delete your personal data. We may ask for identity verification first, just to be sure it's really you.

About age

jonacart is meant for shoppers aged 18 and above. We don't knowingly collect data from anyone younger — if you think a minor's data has ended up with us, let us know and we'll remove it.

Questions or concerns

[email protected] | +91-8460681042 | JONARK PRIVATE LIMITED, Surat, Gujarat.