Terms & Conditions

Last updated: 25 July 2026

These Terms & Conditions govern access to and purchases from jonacart.com. The website is owned and operated by JONARK PRIVATE LIMITED.

Using the website

You must provide accurate account, billing, shipping and contact information, protect your account credentials and use the website only for lawful purposes. You must not interfere with website security, submit fraudulent orders or attempt unauthorised access.

Products, pricing and stock

Jonacart sells gifts, hampers, personalised products, home décor and related items. Prices are displayed in Indian Rupees. We take reasonable care to present product information and images accurately; packaging, colour or appearance may vary slightly because of manufacturer updates, lighting or screen settings. Stock status is subject to confirmation during order processing.

Orders and payments

Submitting an order is an offer to purchase. An order is accepted after payment or Cash on Delivery verification, stock confirmation and order processing. We may cancel and refund an order affected by incorrect pricing, unavailable stock, an unserviceable address, suspected fraud or a technical error.

Shipping, cancellations, returns and refunds

The separate Shipping & Delivery, Cancellation, Return and Refund Policies form part of these terms. Please review them before placing an order.

Intellectual property

Website branding, design and original content are owned by or licensed to JONARK PRIVATE LIMITED. Product names and trademarks belong to their respective owners and are used for identification.

Limitation and governing law

To the extent permitted by law, we are not liable for indirect or consequential loss. Nothing in these terms limits rights available under applicable consumer law. These terms are governed by the laws of India, and disputes are subject to competent courts in the jurisdiction of the company’s principal place of business.

Business information

Legal business name: JONARK PRIVATE LIMITED
GST Principal Place of Business: 2nd Floor, Building/Flat No. 208, Rangila Park, Sudama Chowk, Mota Varachha, Surat, Gujarat – 394101
Email: hello@jonacart.com
Phone: +91 92119-81023